Gaining new customers and retaining the existing customer is crucial in an unorganised industry like the logistics and supply chain industry. The CRM module in our courier management system keeps track of your customers’ data such as KYC, contract validity, rate master, sales pipeline, payments, etc. While connecting across cities and countries, being informed about your quality of service through customer feedback (through SMS, email and mobile applications) and acknowledging it through our logistics management software is the key to enhancing your business.