Products

  Web Portal for Customer Support   You can manage support tickets, live chat, and even schedule appointments using our Web Portal Solutions. A well-architectured Web Portal for Customer Support can help businesses increase customer retention by more than 33%. It is one of the most essential tools your support team require to manage various facets of your customer services, keeping up with customer expectations, and defining a system-driven process.   Web Portal for Partners, Vendors, and Affiliates   The use case of Web Portal development varies from one business to another. The basic concept it operates on is to create a repository and a medium for your stakeholders to have a managed space to interact with your business. Be it a Partner, a...

  B2C Customer Portal   Here we are talking about bridging the end customer, their needs to access your CRM and your employees. As per the industry, these requirements change. If you have very generic requirements, or do not use too many custom modules in your CRM, with very little customizations we can do manage this project for you.   B2B Customer Portal / Client Portal   The need to B2B is to serve a smaller audience in comparison to the B2C. However, the use cases and the nature of access to the Portals would vary significantly. Here, we are mainly talking about accessing the quotes, purchase orders, invoices, meetings schedule, and similar group of activities.    

  Service Partner Portal for Lead Management   For a business with a huge inflow of inquiries for Partnerships, it becomes critical to enable filters. They ensure that your team is working on the most qualified leads of all. Our Partner Portal Solutions provide a perfect way to manage these inquiries while your team members manage the communication in a structured manner by closing these contracts.   Online Partner Portal   The need for B2B is to serve a smaller audience as compared to B2C. However, the use cases and the nature of access to the Portals vary significantly. Here, we are mainly talking about accessing the quotes, purchase orders, invoices, meetings schedule, and similar group of activities.    

  Affiliate Portal for New Sign-ups   Typically, for a B2C e-tailer, there are a large number of businesses signing up to become an affiliate on a daily basis. Creating an Affiliate Portal Network enables you to provide a dedicated space for the registered affiliates. In order to ensure confidentiality while making sure that the required information is available to the stakeholders - you must choose to get an Affiliate Marketing Portal developed for your business.   Affiliate Portal as Business Process   When you are managing a large number of affiliates, your teams would be engrossed in providing the custom links and invoicing on one-to-one basis. It is not only a time-consuming method, but it is also not quite productive use of their time. A...

  Vendor Self Service Portal   For a business with frequent requirements of vendors to fulfill various facets of services, it is ideal to host a Vendor Management Portal. Let the enthusiasts sign-up and express interest. Enable an end to end process to filter the ones that meet your compliance requirements. As and when you need their services, all you need to do is post your requirement. The vendors can post a custom requirement and your team only needs to analyze the proposals.   Supplier Portal Solution   A similar process for suppliers is even more crucial. Largely, vendor management refers to services; whereas supplier management refers to products or raw materials. Here quality parameters, goods availability, shipping & delivery timeline,...

  CRM Integrated Knowledge Sharing Portal   For certain CRMs such as Salesforce, you must have opted for the Knowledge Base add-on to provide a Knowledge Base. Every CRM provides various set of access rules and an array of features. Therefore, if you are a business utilizing these features and have hosted a Knowledge Base through the CRM, we can help you bring this data to the web using our custom Knowledge Management Portal.   Web Based Knowledge Management Portal   A knowledge base can be hosted on your primary website too. Having a dedicated Knowledge Base Portal lets you move out of the limitations that your primary website imposes and provide regulated access through registered users. Our Custom Knowledge Management Portal will enable you to...