SERVICE & SUPPORT

Warranty

We guarantee all our products against defective workmanship and faulty materials for 6 months from the date of purchase.

We undertake, in accordance with our own option, to replace or repair free of charge each product or part thereof on condition that the machine or parts in question is:

Returned to us or to one our Authorised Service Stations freight pre-paid.

Found on examination, to be suffering from material or construction defect and has not been tampered with.

The guarantee will be void if the tool has been damaged, modified or made unusable as a result of misuse, accident, normal wear and tear or not operated in accordance with the instructions which are provided with the tool or available on request with the manufacturer.

We cannot be held responsible for any repair other than those carried out by us or one of our Authorised Service Stations.

Parts not covered under warranty due to normal wear & tear.

• Carbon brushes
• O rings
• Broken power supply cords
• Worn out commutators on armatures
• Switches found defective due to excessive power supply
• V belts, belts and other rubber parts
• Ball bearings

If a component of the tool becomes defective during normal operation and, working conditions which also subsequently, causes damage to related parts, then all such parts will be replaced under warranty. Other parts replaced due to normal wear and tear in order to make the tools fully functional will be charged to the customer.

All Machineries & Tools marketed by Apan John & Co., are High Quality Products and have set standards for quality and performance. While products are designed to work in stringent conditions, we recommend that you follow the guidelines given below to get the best out of your Product.

• Select the right Product or Tool for your job it’ll save a lot of time effort and money.
• Tools and Consumables should be repaired/replaced at regular intervals.
• Free-Run any machine or product before putting it at work. This will prevent loss/damage of any kind.
• Examine spares regularly and replace them whenever needed with genuine spares.
• It is advisable to wear gloves, visors or safety glasses while operating any machinery or tool.
• Use of Non- genuine spares will damage your machine and will void your guarantee.
• Use appropriate tools while fixing or removing accessories.
• Disconnect the plug from the power source while your Machine is not in use or while changing or removing accessories.
• Before connecting your Motor to a power source be sure the voltage supply is the same as specified on the nameplate of the Motor.
• Keep work area clean.
• Your Machine should be kept in a safe place and out of reach of children when while in use or not in use.
• Always take the help of an expert mechanic or service engineer for periodic Check-up.
• Please use the Machine/Tool as per the rated time mentioned in the user manual. If it is rated for 30 minutes do not use the tool for more than the time stipulated. Allow it tool to cool for a few minutes and start using it again.

DONT's

• Do not overload your machinery or tool. Overloading will effect its efficiency.
• Do not use it for an application for which it is not recommended.
• Do not apply too much pressure while tightening any nut/bolt. Tighten the nut/bolt just enough to hold firmly. Use appropriate spanner or allen key
• Do not use your Machine/Tool in damp or wet location unless it is designed for such use.